Director of Commercial Operations, Skyline Commercial Management Inc.
Jennifer is responsible for overseeing the efficient and profitable operation of Skyline Commercial Management Inc. (SCMI) properties, totaling millions of square feet of light industrial and retail space across hundreds of properties Canada-wide. She oversees the ongoing training and development of all Regional Directors and Portfolio Managers for SCMI. Her role includes strategic planning for the portfolio, identification and analysis of cost saving opportunities, and ensuring ongoing tenant satisfaction.
Jennifer has been working in the commercial real estate industry since 2001, in various roles as a bilingual Portfolio/Property Manager, managing commercial office and industrial space in the Ottawa, ON, Gatineau, QC, and Montreal, QC markets. Her responsibilities included property, facility, and project management, as well as budgeting and financial analysis. Jennifer joined Skyline in 2015 as a Portfolio Manager, and was subsequently promoted to Regional Director in 2017, before accepting the role of Director of Commercial Operations in 2021.
Jennifer enjoys the challenges that property management provides; in her words, every day is a new day. She believes that building strong relationships with tenants, providing superior customer service, and maintaining the portfolios to the highest standards are the keys to fostering and maintaining a positive image for SCMI in the Canadian commercial real estate industry.
Jennifer holds a Bachelor of Commerce with Honours in Accounting from Carleton University. She also holds Real Property Administrator (R.P.A.) and Facilities Management Administrator (F.M.A.) designations from the Building Owners and Managers Institute (BOMI) of Canada. Jennifer has been an active member of the Board of Directors at BOMA Ottawa since 2018.